Who are we?
Data controller: FLIPA MADRID TU TIENDA DE REGALOS, S.L., with CIF: B75620310 and address at C/. Inmaculada Concepción, 15, 28019, Madrid, owns the website www.flipamadrid.com.
Data protection officer contact details: info@flipamadrid.com or by phone at 614 299 904
Information and consent
By accepting this Privacy Policy, the user (hereinafter, the “User” or the “Users”) is informed and gives their free, informed, specific, and unequivocal consent for the personal data provided through the Website located at the URL www.flipmadrid.com (hereinafter, the “Website”) to be processed by FLIPA MADRID TU TIENDA DE REGALOS, S.L, as well as data derived from their browsing and other data that may be provided in the future.
The User should carefully read this Privacy Policy, which has been written in a clear and simple way to facilitate its understanding, and the User can freely and voluntarily determine whether they wish to provide their personal data to FLIPA MADRID TU TIENDA DE REGALOS, S.L.
FLIPA MADRID TU TIENDA DE REGALOS, S.L. guarantees the protection of all personal data provided by the User on the Website. In compliance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council, as well as other applicable regulations.
Legal basis for processing
The legal basis for data processing is based on the consent of the Users. In cases where service provision contracts are executed through the web, the legitimacy will derive from the execution of said contract. Likewise, there will be legitimate interest in those cases in which the user is already a client of the controller, for the prevention of fraud and in the case of processing personal data for direct marketing purposes.
In the event that you provide us with personal data of other people, you do so with their express consent and having been informed, in advance, of the extremes contained in this clause. Likewise, please notify us of any variation that may occur in the data provided.
FLIPA MADRID TU TIENDA DE REGALOS, S.L. is not responsible for the transfer of data from third parties who have not given their consent or are aware of the contents of this clause, the responsibility lying with the person who transfers said data to FLIPA MADRID TU TIENDA DE REGALOS, S.L.
The User certifies that they are over 14 years of age and therefore have the necessary legal capacity to give consent regarding the processing of their personal data and all this, in accordance with the provisions of this Privacy Policy.
Purposes of processing
The data collected through the website is sufficient and necessary for the following purposes:
- Analysis, management, and resolution of queries received through the contact form). The data retention period will be for the duration of the processing for the management of queries.
- Commercial relationship with the client. The retention period will be that necessary for the processing. Contracts and invoices five and ten years, respectively.
- Collection and automated processing of personal data, as a result of the consultation, request or subscription of any service(s) offered by the owner of the Website (newsletter subscription form). The retention period will be for the duration of the processing, unless the user exercises their rights of cancellation before.
- Collection and automated processing of personal data, as a result of browsing the website (see Cookies Policy).
- Sending by electronic means of advertising information, news and novelties related to the products and services of FLIPA MADRID TU TIENDA DE REGALOS, S.L (newsletter subscription form). The retention period is for the duration of the processing, unless the user exercises their rights of cancellation before.
Security, transfers, and assignments of data
In the collection and processing of personal data, appropriate security measures have been adopted to prevent the loss, unauthorized access, or manipulation thereof, in accordance with the provisions of Royal Decree 1720/2007, of December 21.
The commitment on the part of FLIPA MADRID TU TIENDA DE REGALOS, S.L to protect the confidential information to which it has access.
FLIPA MADRID TU TIENDA DE REGALOS, S.L. undertakes that this personal data will not be shared or transferred to third parties without the express consent of the Users, which, if it exists, will be manifested at the time of filling in the information capture forms.
The provision of certain services, however, may require data transfers to third countries or entities for the management of infrastructures or the provision of services, such as, for example, the management of electronic newsletters. In these cases, its accommodation in countries of the European Union (and therefore compliance with the European General Data Protection Regulation) or that are covered by the EU-US Privacy Shield agreement, approved by the European Data Protection Committee (consult the information here: https://www.privacyshield.gov/list) is guaranteed.
For example, PayPal (based in Luxembourg and subject to GDPR standards) and RedSys are used for the payment of products within the platform.
In the same way as most banks or providers of financial or payment services, PayPal works with third-party service providers, which provide functions to offer a secure way to make payments, as well as with other business partners. PayPal has to disclose user data to these third parties from time to time in order to provide the services.
In general, the legislation of Luxembourg to which the data processing of PayPal users is subject (data protection and banking secrecy) requires a greater degree of transparency than most other EU laws. For this reason, unlike the vast majority of service providers based on the Internet or financial services in the EU, PayPal has included in its Privacy Policy all third-party service providers and business partners to whom it may disclose information about its users, as well as the purpose of this data disclosure and the information that is provided in itself. You will find a link to these third parties here. By maintaining an account in PayPal, you expressly agree to transmit your data to these third parties for the purposes listed.
In no case will the transfer of this data imply a use that exceeds the consent expressed for the purposes and conditions present in this privacy policy.
Consequences of not accepting the Privacy Policies
If the required data is not provided, the services of the website may not be fully available. Failure to provide the email address, a requirement for subscribing to the newsletter, or its incorrect transcription in the form, would prevent the communications that constitute its purpose from being carried out (as the User cannot receive them). Failure to provide the data required in the contact form (name, email, subject, and message) would prevent the requested services from being carried out satisfactorily. Refusal to accept the Cookies Policy could lead to the loss of web functionalities.
Users’ Rights
The User has, at all times, the possibility of exercising the rights of access, rectification, cancellation, and opposition over their personal data by sending a communication addressed to the owner of the website to the email address info@flipmadrid.com or through the links provided for this purpose in electronic notifications
The User has the right to receive the personal data concerning them, which they have provided to a data controller, in a structured, commonly used, and machine-readable format, and has the right to transmit said data to another data controller without impediment from the data controller to whom they have provided the data.
In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In the event that consent has been granted for a specific purpose, you have the right to withdraw consent at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Users may file a complaint with the competent Data Protection Control Authority when they have not obtained satisfaction in the exercise of their rights.
Miscellaneous
- The express consent given when filling out the registration form also includes the following:
- FLIPA MADRID TU TIENDA DE REGALOS, S.L. reserves the right to subcontract employees for the provision of services of various kinds for the convenient development and organization of the company FLIPA MADRID TU TIENDA DE REGALOS, S.L.
- Similarly, it reserves the right to hire third parties for the processing and management of legislative matters in general and data protection in particular. In all these cases, FLIPA MADRID TU TIENDA DE REGALOS, S.L. will require the contracted company and/or individual professional and those in charge of managing the processing of the personal data transferred, to sign a personal data confidentiality document to ensure the privacy of this information.
- The User consents to their personal data being transferred when required by the competent administrative authorities or by court order.
- The User authorizes the processing of personal data transferred to FLIPA MADRID TU TIENDA DE REGALOS, S.L. under the terms established in this clause.
Technical means for the correction of Personal Data.
This website offers the details of all the products that you have added to your cart during the purchase process, so that, before making the payment, you can modify the data of your order.
If you detect an error in your order after the completion of the payment process, you should immediately contact our team at 614 299 904 or at the email address info@flipamadrid.com, to correct the error.